Contact support
Email support@constalink.ca with a short description of the issue.
Include your device model, iOS or Android version, app version, and the event name or event code if the issue is event-specific. Do not send passwords or private authentication codes.
Common support topics
- Unable to sign in with Google, Apple, or email.
- Event code does not work or access is pending.
- Upload, download, photo preview, or video playback issues.
- Media limit questions: photos can be up to 60 MB, and videos can be up to 500 MB and 10 minutes.
- Owner/admin permission questions.
- Profile or username updates.
- Account deletion or privacy requests.
Account deletion
If you want to delete your account, the fastest path is inside the app: Settings, Privacy & Security, Delete account. If you cannot access the app, use the instructions on the Delete Account page.